Privacy Policy

Last updated: June 2026

Grubflip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Grubflip websites, mobile applications, waitlists, and related services.

Information We Collect

Account and Waitlist Information

When you create an account, join a waitlist, or request access, we may collect:

Name or username
Email address
Mobile phone number
Preferred app platform
Password or authentication information, stored in protected form
Profile details you choose to provide

Food Access, Provider, and Marketplace Information

When you use Grubflip to post, claim, sell, trade, or follow food access, we may collect information such as:

Food offers, menus, prices, photos, availability, and notes
Restaurants, food trucks, home kitchens, chefs, or other providers you add or follow
Trade, sale, credit, claim, and order history
Ratings, reviews, reports, moderation signals, and trust indicators
Messages or support communications related to offers, trades, or account activity

Location Information

Grubflip may use location information to show nearby food offers, providers, pickup areas, drops, and local marketplace activity. We may collect approximate or precise location information when you grant the relevant permissions, and general location information such as city, region, or IP-derived location when you use web features.

Transaction and Payment Information

When transactions are available through Grubflip, we may collect:

Order, claim, trade, and credit transaction details
Transaction timestamps and fulfillment status
Payment method details processed by third-party payment processors
Information needed to prevent fraud, resolve disputes, and support users

Device and Usage Information

We may automatically collect certain technical information, including:

Device type, operating system, browser type, and app version
IP address and general network information
Device identifiers, session data, and diagnostic information
Pages, features, offers, providers, and actions viewed or used

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain Grubflip services
Create and manage accounts, profiles, offers, menus, and provider pages
Show relevant local food offers, trades, drops, and marketplace activity
Process waitlist requests, transactions, credits, trades, claims, and support requests
Send service messages, confirmations, updates, and important account notices
Improve, personalize, troubleshoot, and secure our services
Detect fraud, enforce our policies, moderate content, and protect users
Comply with legal obligations and respond to lawful requests

Information Sharing

We do not sell, rent, or lease your personal information to third parties.

We may share information with:

Other users, when needed to display your public profile, offers, provider contributions, ratings, trade history signals, or marketplace activity
Food providers or offer participants, when needed to fulfill a claim, trade, pickup, sale, or support request
Payment processors, identity, security, hosting, analytics, communications, and other service providers who help us operate Grubflip
Legal, safety, and compliance parties when required by law or when necessary to protect rights, safety, property, users, or the integrity of our platform
Successors in connection with a merger, acquisition, financing, reorganization, or sale of assets

Public Content

Some information you submit may be visible to other users or the public, such as profile names, provider pages, food photos, menus, offer descriptions, ratings, reviews, comments, and community edits. Please do not include sensitive personal information in public content.

Cookies and Similar Technologies

We may use cookies, local storage, analytics tools, and similar technologies to keep you signed in, remember preferences, measure performance, understand usage, improve services, and protect against abuse. You can control some of these technologies through your browser or device settings.

Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

Access and Update

You may access and update certain account and profile information through the app or by contacting us.

Location Permissions

You can enable or disable location permissions through your device settings. Disabling location access may limit nearby offer, pickup, drop, and discovery features.

Communications

You may opt out of promotional communications by following the unsubscribe instructions in those messages or by contacting us. We may still send transactional or service-related messages about your account, waitlist request, offers, trades, or transactions.

Account Deletion

You may request deletion of your account and associated personal data by contacting us at privacy@grubflip.com. We will process deletion requests within a reasonable time, subject to legal, safety, fraud prevention, dispute resolution, and legitimate business retention requirements.

Data Retention

We retain personal information for as long as needed to provide our services, maintain accounts, resolve disputes, enforce agreements, protect users, improve Grubflip, and comply with legal obligations. We may retain some information after account deletion when permitted or required by law.

Children's Privacy

Grubflip is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of Grubflip after changes become effective means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@grubflip.com
Grubflip
Santa Monica, CA